Fast friendly service, every time I call it wait no more than 45 minutes, and I am willing to wait. Thank you
Excellent service and people who go out of their way to help you. My car broke down tonight and I needed a tow. The truck got here pretty quick and we dropped my car at the mechanic. It turns out the police in my area require you to pay for the tow in cash if you call through them. I didn't have the money on me, so my driver, Jerell, drove me around to ATMs to withdraw the money only for me to find out that my bank card was not working and I couldn't get a cash advance on my credit card. Ultimately, he let me Venmo him the money so he could pay the cash from his personal account. He wound up spending an extra 1-2 hours because of the whole ordeal and did everything he could to help me out and really went the extra mile. Highly recommend!
Selena was by far the best tow truck driver I have ever encountered. I was stranded, car disabled and far from home. Selena went above and beyond and assisted me and got my vehicle safely. Her customer service was amazing, kindness and attitude towards her job. Need a tow go to Nelcon and ask for Selena she has your back trust!!!
I was stuck on the side of the highway and was told that it would take at least 3 hours before a tow truck could come. So I sat patiently in the heat, waiting. In less than an hour after call in, Carlos from NELCON rolls up and saves the day. He was great. The most important thing is that he made me feel SAFE. Ladies, He is so cute, he smelled good and his smile can light up the darkest room. So if you get lucky and need a tow around the Middletown, Cromwell and Meriden area call Nelcon and ask for Carlos. You might get a chance to meet him. THANKS CARLOS for such an amazing experience.
Chris was courteous, accommodating, and took great care of my vehicle during the entire process. Huge thanks to him and everyone at Nelcon for their service!
My car died on my way home from work. Luckily enough, I was turning onto my street when it happened and was able to park my car as usual. It had no power whatsoever which means, because it’s a BMW, it won’t go into neutral easily in order to be able to get it towed (unless you jack up the car to remove a plate covering the transmission to have access to a small screw- like thingy, lol). So…. I needed a wrecker with a dolly. This is harder to get than you’d think. Fast forward to Sunday around noon…. My mechanic is expecting me to drop my car off today (which is literally 2 city blocks or so from my house. A total straight shot down the road and across the street). I’m having other companies turn me away so I’m about to start to panic thinking I may have to go with the dealership. UGH. I made one more call and it was to Nelcon. He didn’t even flinch at the thought of the PIA it would be with my car nor that it wasn’t even a mile-long tow. He told me he had a driver that just headed out to East Htfd but would be on his way to me after he was done. Told me he wasn’t going to charge me for mileage, just the tow and gave me one of the most reasonable tow rates I’ve ever been quoted. Oh yeah . And he also wanted to make sure the destination was enclosed / safe area due to the high number of catalytic converter thefts. Never had a tow co care where they dropped the car….ever. Long story short, from the moment they answered my call to the minute the driver unhooked my car, these MEN were the NICEST, MOST HELPFUL & DECENT two guys I’ve come across in a long time. THANK YOU Nelcon. You guys have made a most stressful and depressing situation much better. Not to mention the load off my mind that I was able to even get my car to the shop (for a while I was scared it was going to be a nightmare). Definitely say you should call these gentleman if you’re ever in need of a tow truck. 👍👏
While en route from Boston to Philadelphia in a rental car, my spouse and I were involved in a five-car collision on 84. The team from Nelcon arrived promptly, worked quickly to clear the crash site, and displayed kindness and attentiveness throughout. They gave us a ride back to the tow yard, helped us unload our baggage from the damaged car, provided their business card, and recommended us a local hotel for the night. One staff member even personally offered to drive us there. We were humbled by, and grateful for, the care and positivity of every single person we interacted with. You can’t do better than these fine folks!
Nelcon towing my tractor trailer I recommend for all my truck drivers very professional, good service and the price is excellent thanks nelcon 👍
Outstanding towing company! My car needed towing and I called AAA. They contacted Nelcon Towing Company and the driver/ technician named William was unbelievably skilled and professional. He had my car securely and safely on the town truck bed within minutes and was headed to my garage. This is how an excellent company does business. As a retired teacher, I give William and Nelcon Towing Center an A+ Thank you
Mike was awesome! Fastest service ever. He arrived within about 10 minutes! Was very helpful! Very professional and experienced!!!
My daughter lost her brakes on her Mustang. Nelcon towed the car in repaired the brakes, front end and put two badly need tires on. I was shocked at the speed of the job and it was extremely affordable. Great Job, Great Price, Really nice people. Thank You.
Stellar service and affordable price Called in a middle of the night my truck needed towing there were on spot in 20 minutes Highly recommend!
